Frequently Asked Questions
Everything you need to know about our premium roping and ranch saddles.
What is the typical lead time for a custom saddle order?
Custom saddle orders typically take 8 to 12 weeks to complete, depending on the complexity of the tooling and current shop volume. We prioritize quality craftsmanship to ensure your saddle lasts a lifetime.
What kind of leather and trees do you use?
We use high-quality, heavy-duty American steer hide and solid wood trees wrapped in fiberglass for maximum durability. Our saddles are built to withstand the rigors of daily ranch work and competitive roping.
Do you offer international shipping?
Yes, we ship our saddles and tack worldwide. Shipping costs and delivery times vary by location; please contact our customer service team for a specific quote to your country.
What is your return policy on saddles?
New, unused stock saddles can be returned within 10 days of receipt for a refund, minus shipping costs and a restocking fee. Please note that custom-made saddles with personalized lettering or unique specifications are non-returnable.
How do I determine the correct seat size and tree width for my horse?
We offer a variety of gullet widths, including Standard and Wide. We recommend consulting our sizing guide or speaking with one of our experts to ensure the best fit for both the rider and the horse's conformation.
Do you provide a warranty on your products?
Yes, all Corriente saddles come with a 5-year warranty on the tree under normal use conditions. We stand behind our workmanship and materials against any manufacturing defects.